FAQ

Yes, you can check out as a guest. 

The information you provide to set up your account is only accessible with the password you created. To learn more about how we keep this information secure, please view our Privacy Policy.

Click "forgot your password?" at the login page, and enter your email address. You will receive an automated email to reset your password.  For your security, we are unable to give passwords over the phone.

If you have an account, log in to track your order status. If you do not have an account, please contact us at customercare@roberttalbott.com if that is the case. 

We apologize for any inconvenience and kindly request our customers to review their orders prior to submitting. If you need to change your shipping address, please email customercare@roberttalbott.com as soon as possible. 

FedEx Ground Economy is free to our customers, and allows Robert Talbott to have a 10-day window delivery policy from the date the order is shipped. With expedited delivery, available at an additional expense, the delivery window is calculated at checkout based on your expedited delivery selection. 

At this time, we only ship to within the United States.

Currently, we do not provide gift-wrapping or gift notes for orders placed through our website.

Robert Talbott accepts online returns of unworn/unwashed merchandise with original tags attached within 30 calendar days from the date of delivery. For more return information, click here. 

Items labeled as Final Sale on our website arenoteligible for returns. However, you can exchange them for a different size or color of the same style, if available. We're happy to help you find the perfect fit!

To read our instructions on how to return an item, click here. 

For most return requests, the moment your return package is received at our return center for inspection, please allow 5-7 business days for the refund to reflect in your original method of payment.

Discount codes cannot be combined. Please note that certain discounts do have set expirations dates, and codes that are no longer valid will not be able to be used within the system. 

You can find the size guide on each of our product description pages. Just select “View Size Guide” and it will show you that item’s relevant measurements. 

Our products are designed in a modern American fit and true to size. For Shirts, if you are a longtime Robert Talbott customer, please order one size up for the fit to which you are accustomed.

If you have any specific questions about fit, please contact us at customercare@roberttalbott.com. 

We currently do not offer alterations or tailoring services. 

We offer free size exchanges if an item does not fit. Size returns are accepted only for unworn, unwashed conditions with original tags attached. Please click here to initiate an exchange.

If we can be of any further assistance, please reach out to our customer care team at customercare@roberttalbott.com. 

We manufacture in some of the finest facilities in Europe including Italy, Portugal, and Romania. Family operated businesses where age-old techniques are passed down creating a profound level of knowledge. Each factory focuses on one category only and does it to perfection. Learn more about our craftsmanship here.

Using a mix of artistry and science, hand-guided work is combined with high technology to ensure quality and precision. Stress points such as buttonholes and zippers are sewn hand-guided, pressing is done by hand, fabric is cut in low piles, laser and computer guided. Learn more about our craftsmanship here. 

If you would like to be notified when a style or size is going to be restocked, navigate to that product page to sign up for notifications. 

Our clothes are made to last, but to maintain quality in finishing, please follow the care instructions on the garment care label. In addition, each of our product pages includes a Care section.

We’ve relaunched Robert Talbott with the brand’s legendary commitment to quality craftsmanship and the use of the finest materials and fabrics from the best factories in Europe. We’ve updated silhouettes and designs to reflect the way men live and work now leaning into the brand’s California roots to create luxury clothes that are easy to wear, that look great and feel great. 

We’re here to help. Email us at customercare@roberttalbott.com OR simply fill out our contact form here.